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Accessibility Statement

Kith.com Accessibility Statement

Updated: September 2021.

General

Kith strives to ensure that its services are accessible to people with disabilities. Kith has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Kith is committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.

To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The eSSENTIAL Accessibility platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading.

Testing Environments

To ensure that our customers’ accessibility needs are being met across a diverse set of shopping environments, the following environments and tools have been selected as part of our testing strategy.

Tool/Assistive Technology Browser

Device OS

Assessment Type

VoiceOver

Safari

macOS

Website

VoiceOver

Safari

iOS

Website

NVDA

Chrome

Windows 10

Website

Colour Contrast Analyzer

Chrome

Windows 10

Website

aXe (Browser Plugin)

Chrome

Windows 10

Website

Responsiveness

Safari

 iOS

Website

Keyboard accessibility + NVDA

Chrome

Windows 10

Website

Supported Environments

To ensure that our customers’ accessibility needs are being met across a diverse set of shopping environments, the following environments and tools have been selected as part of our testing strategy.

Disclaimer

Kith continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Kith.com fully accessible, this is a work in progress. To the extent any content is not fully accessible, this may be a result of Kith not having found or identified the most appropriate technological solution. Under such circumstances, we will work diligently to remedy any inaccessibility.

Here For You

If you are experiencing difficulty with any content on Kith.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact customer support as follows:

Email: eu.customerservice@kith.com

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